Tech Support 0402 39991 CALL NOW

Onsite and Workshop Repairs

for warranty and non-warranty support on technology products

About Us

Qcom provides technical warranty services, both onsite and return-to-base, for manufacturers, distributors and retailers across the Republic of Ireland and Northern Ireland. Our specialist field engineers and technicians work with first-class workshop facilities and processes to ensure outstanding customer service and warranty support.

  • Certified field engineers and technicians.
  • Fully equipped return-to-base workshop
  • Tier 1 backend information systems, providing full customer portal management, ticketing, reporting and ITIL standard controls.
  • Officially recognised service partner for leading brands (please contact us in complete confidence for more information).

Supporting world-class brands

Qcom is Epson’s premier provider of warranty and out-of-warranty services in Ireland and Northern Ireland.  We provide the full warranty support on the complete range of Epson Projectors, Printers, and Large Format Printers.  We also provide a complete range of out of warranty repair services at competitive rates.
Epson warranty
Epson
Epson Express

Above all, our professional, discrete and customer-centric approach will is designed to represent our clients’ brands in the best possible light.

Technologies

Qcom provides a full range of product repair services for both in and out of warranty:
  • PC & laptop
  • Tablets & slates
  • Scanners & printers
  • Coding & labelling systems
  • Kiosks
  • Payment/ticketing technology
  • Projectors
  • Optical engine cleans
  • Interactive whiteboards
  • Digital signage
  • EPoS tills

Services

Qcom provides warranty support services directly to manufacturers.
We have onsite engineering resources specifically qualified for field repair, and a national return-to-base workshop in Arklow.
We provide a wide range of packages for hardware and software maintenance contracts depending on SLAs and refurbishment requirements. All our warranty support is conducted through best of breed ITIL compliance and reporting.
We offer fixed fee pricing including the cost of labour & travel expenses throughout Ireland and Northern Ireland.
In addition Qcom offers a wide range of complementary technical support services, working with technology manufacturers to address critical pre- and post-sales support challenges. Visit www.qcom.co.uk for more information.